Orked Academy Let’s talk
A monumental orchid sculpture with sweeping white petals and vivid pink interiors.

PRESENCE. ETIQUETTE. CONFIDENCE.

Make every
interaction
count.

Help your people earn trust, put others at ease and represent your organisation with distinction.

Explore our programmes

For corporate & frontline service teams

DISCOVER
01 / THE DIFFERENCEKUALA LUMPUR, MALAYSIA

Your people.
Your standards.
Your reputation.

When clients meet your people,
they meet your business.

A thoughtful welcome. An assured introduction. The judgement to dress for the occasion. Small moments shape how people experience your organisation.

Orked Academy brings grooming, etiquette and professional presence together, so your team can make those moments work in your favour.

Meet the woman behind Orked

Confidence they can feel. Trust you can build.

02 / THE PROGRAMMESSKILLS THAT SHOW UP AT WORK

Let ability
make its impression.

Practical learning for the way your people present themselves and the way they make others feel.

01 GROOMING & PROFESSIONAL PRESENCE

Let your expertise
look the part.

Give your people the confidence to walk into a meeting looking as capable as they are.

For corporate and client-facing teams whose appearance represents your organisation.

  • Dress with confidence.
  • Reflect your standards.
  • Make a credible first impression.
Explore the learning
  • Know what works. Use colour, attire and grooming to make choices suited to your role and the occasion.
  • Show care in the details. Build personal presentation habits that support your expertise.
  • Represent your organisation well. Connect individual style with the standards your clients expect.
  • Practise the judgement. Work through choices for meetings, client-facing roles and professional occasions.
Build your team’s presence

02 SOCIAL & BUSINESS ETIQUETTE

Make a connection.
Leave people at ease.

Help your team turn unfamiliar situations into comfortable conversations, so clients feel welcomed and respected.

For frontline service teams and professionals building relationships with clients and colleagues.

CONFIDENCE FOR THE MOMENT

Begin with warmth.

Practise introductions, posture and body language that help people feel comfortable from the start.

Build stronger connections
03 / FROM LEARNING TO DOINGMADE RELEVANT TO YOUR TEAM

Learn it today.
Use it tomorrow.

Build confidence for the moments your people actually face.

01

Relevant to your world.

Focus on your team’s roles, your standards and the client interactions you want to improve.

02

Rehearsed before it matters.

Practise introductions, presentation and professional situations with guidance along the way.

03

Ready for the next encounter.

Leave with behaviours to put into practice at the next meeting or client welcome.

04 / MEET THE FOUNDEREXPERIENCE, PERSONALLY SHARED
Geetha Suppiah, founder of Orked Academy.THE HUMAN TOUCH BEHIND ORKED

FOUNDER / ORKED ACADEMY

Geetha
Suppiah.

Owner & Managing Director
The Met Grand Salon
Shangri-La Kuala Lumpur

Help your people make others feel welcomed, respected and well looked after. Geetha brings that service mindset into every session.

Her experience in frontline service training, client relations and professional grooming connects the details of personal presentation with the reality of representing a business.

20+Years of service-industry experiencePractical perspective on the moments that shape a client’s impression.

HRDCAccredited trainerInteractive learning shaped around your organisation’s values and challenges.

Start a conversation with Geetha

YOUR TEAM. YOUR PRIORITIES.

The right fit.
Before we begin.

Choose the skills that matter to your people. Work with Geetha to shape the session around them.

Which programme fits our team?

Choose professional presence when your priority is grooming, attire and the impression your people make. Choose etiquette when the focus is introductions, conversations and professional occasions. If both matter, select “Both programmes” in your enquiry.

Can the learning reflect our workplace?

Yes. Share your team’s roles, the standards you want to strengthen and the situations they encounter. Those details help Geetha make the learning relevant to your organisation.

How long is a programme?

Scope and duration are agreed with Geetha around your objectives and group. Include your preferred timing and team size so you can discuss a suitable format.

What should we include in an enquiry?

Tell us who the training is for, roughly how many people will attend and what you want them to handle more confidently. A preferred date and location are useful if you have them.

Can we discuss fees and HRD Corp claims?

Ask Geetha for a proposal based on your scope and group. If you intend to claim through HRD Corp, confirm the specific programme’s eligibility and requirements with her before booking.

05 / YOUR NEXT CHAPTERLET’S BEGIN

Build a team
clients trust.

Start with the interactions you want to improve. Shape the training around your people.

Talk to Geetha
06 / START A CONVERSATIONPERSONAL FROM THE FIRST HELLO

What would you
like your team
to do better?

A little context makes for a better conversation. Tell Geetha what matters to your team.

geetha@themetkl.com

Prefer to speak first?
Contact Geetha directly.

  1. 01 Your team
  2. 02 Your details
  3. 03 Review
Start with the change
you want to see.

One or two real situations is a useful starting point.